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Publishing Mail is specifically designed to ensure prompt, reliable delivery for publications you need to send out on a regular basis, from newsletters to magazines (but not brochures, catalogues, directories and exhibition guides).
Processing status and download area
For sorting into areas of around 1,500 "Direct selections" or 86 "Residue selections".
Mail items are allocated into one or more bags/trays per selection. Direct selections give a better discount than Residue selections, but are subject to minimum selection numbers (50 for Letters and 10 for Large letters).
Example: If the total number of letter items allocated to a given direct selection is only 45 (less than 50), they all will drop to the corresponding residue selection.
Sorts mail items into areas of up to 86 Residues selections. Gives you a better discount than High Sort but only mailings that meet the Royal Mail machine-readable specification are eligible.
If you require enhanced facilities such as reporting, track & trace, eManifest and other facilities you should use our Mailmark services instead.
For more detailed information please click here to access the user guides from the Royal Mail Technical website.
When you upload a file for processing, you are not under any obligation to make a payment.
The system will run through a pre-processing procedure allowing you free access to the following files:
Upon payment of our processing fee, all the files you need for producing your mail items, bag labels and reports required by the Royal Mail will be made available for download. In addition to the above, these include:
Payments are taken via Paypal which also supports normal Credit/Debit Card payments.
For annual account holders, all files are available for download immediately after pre-processing.
The calculated fee will be displayed when pre-processing is finished. The fee is applied per file and is calculated either as a price per thousand records passed or a minimum amount, whichever is the highest.
Example: Processing a file containing 30,000 records for High Sort (£0.50 per 1000 - min £20.00), the calculation is as follows: 30000*0.5/1000 = 15. With this being smaller than the minimum fee (£20.00), the charge applied would be £20.00 plus VAT.
If you have more than 1000 letters to send in one go, the Royal Mail offers substantial discounts on the posting costs if you sort them yourself and put them in mail bags or trays before handing them over to the Royal Mail.
This is where we can help. Our website can do the sorting bit for you within a few minutes. As a "Pay As You Go" service it is a very cost-effective and hassle-free way to do mailsort.
For frequent users, we are happy to discuss setting up an annual account for you, or we can offer you a desktop version of the software if you prefer to do it that way.
Pre-processing is FREE FOR ALL SERVICES, which includes download of computer planning report and sample data, but download of full processed data sets is subject to a processing fee. Click here for more info.
In principle, anyone with a minimum of 1000 large letters or 4000 normal letters to send. In practice, it is mostly businesses, charities, organisations and authorities alike who would do this.
The turn-around time depends on the size of mailing and how busy the system is, but we are talking about seconds rather than minutes. Under normal circumstances an address file of say 50,000 records only takes about 10 to 15 seconds to process. Barcode services require more processor power and take a bit longer.
Files are placed in a queueing system and are processed on a "first come first serve" basis. We can usually process several files simultaneously and thereby keep waiting times to a minimum. If, however, you are experiencing a long delay (more than 10 minutes) please contact us to establish what the problem is.
